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When clients are tired of using challenging installations, they call the Crestron Doctors to diagnose and cure their problems. In this case, a video conferencing system was driving a finance company crazy for several years.

As we have discussed in previous entries in the vendor relationship series, when working on a full home automation job site, it is extremely important that integration professionals take a whole project view of the site. It is because of this simple fact that it’s especially important to form a great relationship with perhaps the most important employee in a luxury home environment, the house or estate manager. Estate Managers are the top-level executive position in a large household or complex of properties that employ a wide array of staff or vendors. They are responsible for working directly with the owner to plan and execute the overall plan for management of the property. Due to the wide ranging nature of the estate manager’s duties, it is imperative that as a technology integrator we form a great relationship with these individuals.

In our combined decades of experience working in home automation and with Crestron control systems, we have seen our share of issues with existing systems. Unfortunately for the luxury consumer, there are a vast number of integration professionals out there who simply don’t have the ability they claim to with regards to properly installing and maintaining Crestron systems. One of the biggest issues we see when diagnosing these systems is the issue of server room and rack management.

For any professional working in a home or office space, client retention is extremely important. Not only does it make good business sense to treat your clients right and keep them long term, but it will also show potential future clients the value of your service.. In the luxury space this becomes even more important, as the value of the time spent worrying about a malfunctioning system can make its utility vanish.

GMI and the #DoneRightNotEasy crew have put together three of the most important questions you should ask an integration professional before moving forward with their services.

Any integrator will tell you that the opportunity to work on a new build home, either the entirety of the building or an extension, is one of the best opportunities to build a truly one of a kind system. This type of opportunity only comes to those integration professionals who have a deep understanding of how homes are built and designed in the first place. We’ve discussed many of the ways Crestron automation touches every part of a home, and why GMI automation and the #DoneRightNotEasy crew take a holistic view of every job site. This attitude is especially important when working alongside the ones responsible for new build construction and home expansion: architects and builders.

For those luxury homeowners that just can’t get enough of the summer lifestyle, an indoor pool is a natural choice. However as with any complicated system, indoor pools bring with them a share of headaches that our busy clients do not have the time or energy to add to their already very full plates. Luckily for them, GMI and the #DoneRightNotEasy crew make it our mission to streamline and simplify the life of our clients, and integration of an indoor pool into a Crestron automation system can create an amazing indoor swimming destination as stress free as the rest of a luxury automated home.

Imagine for a moment that you are a professional NASCAR driver. You’re mid race, barreling around the track at 200 MPH and you notice your dashboard indicator lights show an issue with your tire pressure. Moments later you pull into the service area and your well trained and well equipped pit crew change your tires out with precision, getting you back on the road without skipping a beat. Now imagine the alternative, you pull in for service and your crew is unprepared, stumbling for appropriate tools, missing critical parts, and costing you valuable time.

Here are just some of the ways GMI and the #DoneRightNotEasy crew connect your smartphone and your Crestron automation system for the ultimate in control from anywhere.

We are well aware of the changing landscape of where people work, which is why we ensure our clients have reliable and intuitive automation